Privacy policy

PRIVACY POLICY

Vora Form | Eon Exports LLC

Effective Date: November 2, 2026

Website: https://voraform.com

Privacy Contact: easton.business09@gmail.com

Additional Business Contact: eon@voraform.com

1. Introduction

Welcome to Vora Form ("Vora Form," "we," "us," or "our"), a brand operated by Eon Exports LLC, a limited liability company registered in Minnesota, United States.

We respect the privacy of our customers and website visitors and are committed to handling personal information responsibly, transparently, and in accordance with applicable privacy laws.

This Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information when you visit https://voraform.com (the "Website"), purchase our products, contact us, or otherwise interact with our services (collectively, the "Services").

Our online store is hosted by Shopify, which provides the ecommerce technology that enables us to operate our business.

By using our Services, you acknowledge that you have been provided with this Privacy Policy. Where applicable law requires consent for particular processing activities, we will seek that consent separately.

2. Personal Information We Collect

Depending on how you interact with our Website and Services, we may collect the following categories of personal information.

A. Contact and Identification Information

  • Full name

  • Email address

  • Telephone number

  • Shipping and billing addresses

  • Other information you voluntarily provide

B. Order and Transaction Information

  • Products purchased

  • Order numbers and transaction history

  • Purchase amounts and payment status

  • Shipping and delivery information

  • Refund, cancellation, or customer service information

C. Payment Information

Payments are processed through Shopify Payments and its associated payment infrastructure.

Payment information may include card details, billing information, payment authentication information, and transaction identifiers.

Payment credentials are processed by the applicable payment providers. We do not intentionally collect or independently store complete payment card numbers or security codes in our own customer records.

We may receive limited payment-related information, such as transaction confirmations, payment status, payment method details, and information reasonably necessary to manage orders, refunds, and payment disputes.

D. Website and Technical Information

When you visit our Website, Shopify and other enabled technologies may automatically collect:

  • Internet Protocol (IP) address

  • Browser and device information

  • Operating system and approximate location information

  • Website pages viewed

  • Referral information

  • Dates and times of visits

  • Shopping cart and checkout activity

  • Cookies and similar identifiers

E. Customer Communications

When you use our contact form or contact us by email, we may collect the information included in your message and any subsequent communications.

Please avoid submitting sensitive personal information that is unnecessary for your inquiry.

3. How We Use Personal Information

We collect and use personal information for legitimate business purposes, including:

A. Order Processing and Fulfillment

To process purchases, verify transactions, arrange fulfillment, coordinate deliveries, provide shipping updates, and handle order-related problems.

B. Customer Support

To respond to inquiries, resolve complaints, address delivery concerns, and provide assistance with purchases.

C. Payment Processing and Fraud Prevention

To process payments, identify potentially fraudulent transactions, manage payment disputes, prevent unauthorized activity, and protect the security of our business and customers.

D. Website Operation and Improvement

To maintain our Website, analyze general store performance, troubleshoot technical issues, improve navigation, and provide a functional shopping experience.

E. Legal and Regulatory Compliance

To comply with applicable laws, tax requirements, recordkeeping obligations, lawful requests, and the establishment, exercise, or defense of legal claims.

F. Advertising and Analytics

We may introduce additional advertising and analytics services in the future.

If implemented, these services may involve processing online identifiers, website activity, and purchase-related events to measure advertising performance or provide personalized advertising, subject to applicable legal requirements and customer choices.

We will update our disclosures and implement any necessary privacy controls when these practices change.

4. Sources of Personal Information

We may obtain personal information through:

  • Information you directly provide when placing an order or contacting us.

  • Information collected automatically through Shopify and technologies operating on our Website.

  • Transaction and operational information received from Shopify Payments and other service providers.

  • Shipping, payment, fraud-prevention, and customer-service information received from partners involved in operating our Services.

We do not currently maintain a separate customer-data export system for routine marketing purposes.

5. Disclosure of Personal Information

We may disclose personal information to trusted third parties when reasonably necessary to operate our business, fulfill customer orders, provide our Services, or satisfy legal obligations.

These third parties may include:

A. Ecommerce Platform Providers

Shopify provides website hosting, ecommerce infrastructure, checkout functionality, order management, security features, and related services.

B. Payment Processors

Shopify Payments and associated payment providers process transactions, help prevent fraud, and facilitate payment-related services.

C. Product Fulfillment and Shipping Providers

We work with independent suppliers, fulfillment services, and shipping carriers to deliver purchased products.

We may provide these parties with the information reasonably necessary to fulfill an order, including the recipient's name, shipping address, order details, and, where required for delivery, contact information.

We do not publicly identify every supplier or fulfillment partner. However, these disclosures describe the categories of third parties involved and the purposes for which information may be provided.

D. Website Technology Providers

Service providers or applications supporting website functionality may process information necessary to perform their services, subject to their applicable roles and arrangements.

E. Legal Authorities and Professional Advisers

We may disclose information when required by applicable law, valid legal process, or when reasonably necessary to protect legal rights, investigate fraud, or address security concerns.

F. Business Transactions

If Eon Exports LLC undergoes a merger, acquisition, reorganization, sale of business assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

We do not currently disclose customer contact lists to affiliate marketers for their independent marketing purposes.

6. Cookies and Similar Technologies

Our Website uses or may use cookies and similar technologies provided through Shopify and enabled website services.

These technologies can support functions such as:

  • Maintaining shopping carts and checkout sessions

  • Remembering preferences

  • Supporting website security and fraud prevention

  • Measuring website performance

  • Understanding how visitors interact with the Website

Some technologies are necessary for the Website to function. Others may support analytics or advertising, depending on the services enabled.

You may be able to manage certain cookies through browser settings.

Where required by law, we will provide additional consent or opt-out mechanisms for nonessential tracking technologies.

If we introduce advertising pixels or other tracking systems, we will review the resulting data collection and sharing practices and update our privacy disclosures and controls as required.

7. Advertising and Marketing

At the effective date of this Privacy Policy, Vora Form does not operate a promotional email or SMS marketing program.

We may work with affiliate marketers, influencers, or referral partners who promote our products. These partners do not currently receive customer contact lists from us for independent marketing.

We may introduce third-party advertising or measurement services, including services operated by Meta, TikTok, or Google.

If such services are introduced, we will evaluate any applicable requirements concerning notice, consent, targeted advertising, and customer opt-out rights before using them.

We do not represent that all disclosures to service providers constitute or do not constitute a "sale" or "sharing" under every applicable privacy law. Those classifications depend on the relevant law and the actual processing arrangement.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Process and fulfill orders

  • Provide customer support

  • Maintain applicable transaction and accounting records

  • Address disputes, refunds, or payment issues

  • Prevent fraud

  • Comply with legal obligations

  • Establish, exercise, or defend legal claims

Our store uses Shopify's platform infrastructure and relevant data-management functionality.

Retention periods may differ depending on the category of information, the purpose of processing, applicable legal requirements, and relevant service-provider practices.

We do not establish a single fixed retention period for every category of personal information.

When information is no longer reasonably necessary, we will take appropriate steps to delete or de-identify it, subject to applicable technical capabilities, legitimate retention requirements, and legal obligations.

9. Data Security

We recognize the importance of protecting customers' personal information.

Our Website operates using Shopify's ecommerce infrastructure, including its payment-processing and platform security capabilities.

No online service, electronic transmission, or storage system can be guaranteed to be completely secure.

We are responsible for implementing appropriate safeguards within our control, including managing account access, protecting administrative credentials, and reviewing the security of service providers used in our operations.

In the event of a suspected data-security incident, we will assess the circumstances and take responsive measures appropriate to the incident, including notification to affected individuals or authorities when required by applicable law.

Nothing in this Privacy Policy guarantees absolute protection against unauthorized access, security breaches, or other risks.

10. Customer Privacy Rights

Depending on where you reside and which privacy laws apply to our business, you may have certain rights relating to your personal information.

These rights may include:

  • Access: Requesting information about personal data we maintain about you.

  • Correction: Requesting correction of inaccurate personal information.

  • Deletion: Requesting deletion of personal information, subject to lawful exceptions.

  • Portability: Requesting a copy of certain personal information in an available format.

  • Opt-Out: Opting out of certain types of personal-data processing, including targeted advertising or legally defined sales or sharing, where applicable.

  • Consent Withdrawal: Withdrawing previously provided consent where processing relies on consent.

  • Appeal: Appealing certain decisions concerning privacy requests where required by law.

To submit a privacy request, contact:

easton.business09@gmail.com

Please include sufficient information for us to understand and evaluate your request.

We may take reasonable steps to verify your identity before responding, consistent with applicable law.

We will review and respond to applicable requests within legally required timeframes. Certain requests may be denied or limited where a lawful exception applies.

We will not unlawfully discriminate against customers for exercising applicable privacy rights.

Where required by law, customers may also authorize another person to submit certain requests on their behalf.

11. Children's Privacy

Our Website offers general consumer products, including seasonal decorations, and is not specifically designed to solicit personal information from children under 13.

We recognize that minors may visit the Website or have an interest in our products.

We do not intentionally seek personal information from children under 13 without any consent or authorization required by applicable law.

If we become aware that personal information has been collected from a child in circumstances that violate applicable law, we will take appropriate steps to address the collection and delete the information where required.

Parents or legal guardians who believe a child has provided personal information to us may contact:

easton.business09@gmail.com

Additional protections for minors may apply under federal or state law, including requirements relating to tracking and targeted advertising.

12. International Data Processing

Vora Form currently markets and ships products to customers in the United States.

However, ecommerce operations may involve technology providers, fulfillment partners, or other service providers that process information outside the customer's state or country.

Where applicable, we will assess relevant international processing arrangements and implement safeguards required by law.

Our current U.S.-only shipping policy does not necessarily mean that all personal information is stored or processed exclusively within the United States.

13. Third-Party Websites and Services

Our Website may contain links to third-party websites, services, or platforms.

These third parties may maintain independent privacy policies and data-handling practices.

We encourage customers to review the applicable privacy notices before providing information to third parties.

This Privacy Policy does not independently govern information collected directly by unrelated third-party websites outside our Services.

14. Shopify's Role

Our online store is powered by Shopify.

Shopify processes certain customer and transaction information to provide ecommerce infrastructure and related services. Depending on the service and applicable circumstances, Shopify may process some information in its own capacity.

Shopify maintains separate privacy notices describing its processing practices.

Customers can review Shopify's privacy information at:

https://www.shopify.com/legal/privacy

For privacy matters specifically related to purchases from Vora Form, customers should contact us using the information provided in this policy.

15. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in:

  • Business operations

  • Products or services

  • Website functionality

  • Technology or service providers

  • Data collection and processing practices

  • Applicable legal requirements

When changes are made, we will revise the effective or last-updated date as appropriate.

If applicable law requires additional notice or consent for a material change, we will take the steps required by that law.

We encourage visitors to review this Privacy Policy periodically.

16. Contact Information

For questions, concerns, privacy requests, or complaints concerning this Privacy Policy or the handling of personal information, please contact:

Vora Form

Operated by Eon Exports LLC

Minnesota, United States

Website: https://voraform.com

Privacy Email: easton.business09@gmail.com

Business Email: eon@voraform.com

We will review privacy-related inquiries and respond in accordance with applicable law.


Effective Date: November 2, 2026

© 2026 Vora Form — Eon Exports LLC.