TERMS OF SERVICE

Vora Form | Eon Exports LLC

Effective Date: November 2, 2026

Website: https://voraform.com

Customer Support: easton.business09@gmail.com

Business Contact: eon@voraform.com

1. OVERVIEW

Welcome to Vora Form.

This website is operated by Eon Exports LLC, a limited liability company registered in the State of Minnesota, United States, doing business as Vora Form ("Vora Form," "Company," "we," "us," or "our").

Throughout these Terms of Service ("Terms"), the terms "you," "your," and "customer" refer to individuals who visit, access, or purchase products through our website.

Vora Form operates an online retail store offering seasonal decorations, holiday merchandise, and related consumer products.

Our store is powered by Shopify, which provides the ecommerce platform that enables us to sell our products.

These Terms govern your access to and use of our website, products, and related services (collectively, the "Services").

By accessing or using our Services, or placing an order, you agree to these Terms, subject to applicable law.

If you do not agree, please discontinue use of the Services.

Nothing in these Terms excludes, restricts, or modifies any consumer rights that cannot lawfully be excluded, restricted, or modified.

2. ELIGIBILITY AND CUSTOMER RESPONSIBILITIES

Customers must have the legal capacity to enter into a binding purchase agreement or act through a parent, legal guardian, or another person legally authorized to complete the transaction.

Individuals under the applicable age of contractual capacity should obtain permission and assistance from a parent or legal guardian before making purchases.

By placing an order, you represent that the information provided is accurate and that you are legally authorized to use the selected payment method.

You agree not to:

• Provide knowingly false or misleading payment information.

• Use stolen or unauthorized payment credentials.

• Engage in fraudulent transactions.

• Interfere with the operation or security of our Website.

• Attempt unauthorized access to our systems.

• Violate applicable laws while using the Services.

• Use the Website to distribute malicious software or engage in unlawful activity.

We may refuse, suspend, or cancel transactions where we reasonably suspect fraudulent, unlawful, or abusive activity, subject to applicable law and any required refunds.

3. PRODUCTS AND PRODUCT INFORMATION

Vora Form endeavors to provide clear descriptions and reasonably accurate representations of the products offered on our Website.

However, minor variations in color, appearance, packaging, materials, or product presentation may occur due to manufacturing variations, screen settings, photography, and other factors.

Product images may include decorative or illustrative elements that are not included with a purchase. Customers should review each product's description and listed contents before ordering.

We reserve the right to correct typographical errors, inaccurate descriptions, and other mistakes.

We may modify or discontinue products without prior notice, subject to our obligations concerning orders already accepted.

We do not guarantee that every product will remain available indefinitely.

Nothing in this section permits us to provide products that materially differ from their descriptions without appropriate remedies under applicable law.

4. PRICING AND PAYMENT

Unless otherwise stated, prices displayed on our Website are in United States dollars (USD).

Applicable taxes, shipping charges, and other disclosed fees may be calculated and presented during checkout.

Payments are processed using Shopify Payments and its associated payment infrastructure.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable payment processing necessary to complete the transaction.

We reserve the right to correct genuine pricing errors.

If an order is affected by a material pricing error, we may contact you to confirm whether you wish to proceed at the corrected price or cancel the affected order with an appropriate refund.

We will not charge an increased price without the customer's authorization.

Promotional discounts and special offers are subject to their stated conditions and may be discontinued or changed prospectively.

Completed purchases are not automatically eligible for price adjustments if product prices subsequently change.

5. ORDERS AND ORDER ACCEPTANCE

Placing an order constitutes an offer to purchase the selected products under the terms presented at checkout.

An automated order acknowledgment confirms that we have received your order but does not necessarily guarantee acceptance or fulfillment.

We may review orders for availability, payment authorization, fraud prevention, shipping eligibility, and other legitimate operational reasons.

We may refuse or cancel an order for reasons including:

• Product unavailability.

• Inaccurate product or pricing information.

• Payment authorization failure.

• Suspected fraudulent activity.

• Shipping restrictions.

• Technical or administrative errors.

• Other legitimate reasons consistent with applicable law.

If we cancel an order after payment has been collected, we will issue the applicable refund to the original payment method or another method agreed upon as permitted by law.

We may contact customers to verify order information before fulfillment.

6. SHIPPING AND DELIVERY

Vora Form currently offers shipping within the United States only.

We may use independent suppliers, fulfillment providers, and shipping carriers to process and deliver orders.

Products may be shipped from fulfillment locations that are different from our business location.

Shipping and delivery estimates may vary according to product availability, fulfillment capacity, carrier operations, destination, weather, holidays, and other circumstances.

Estimated delivery dates are not guaranteed unless expressly identified as guaranteed.

However, we will comply with applicable laws governing shipment deadlines, delayed orders, cancellation rights, and refunds.

When legally required, we will notify customers of shipping delays, provide appropriate information concerning revised shipment dates, and offer applicable cancellation and refund options.

Customers are responsible for providing a complete and accurate shipping address.

If an order cannot be delivered because of an incorrect or incomplete address supplied by the customer, we may request additional information and assess any legally permissible additional shipping charges, with disclosure and authorization where required.

We will reasonably investigate reported lost, damaged, or undelivered shipments and provide remedies required by applicable law.

Carrier delivery scans alone do not eliminate any legal rights a customer may have concerning nonreceipt.

For additional information, please consult our Shipping Policy, where available.

7. RETURNS, REFUNDS, AND EXCHANGES

Vora Form generally does not accept returns or provide refunds solely because a customer changes their mind, no longer wants an item, or prefers a different product, except where required by applicable law.

We may consider returns, replacements, refunds, or other remedies in circumstances involving:

• Products that arrive damaged.

• Products that are defective.

• Incorrect products delivered.

• Products materially different from their advertised descriptions.

• Orders not delivered as required by applicable law.

• Other circumstances in which a refund or remedy is legally required.

Customers seeking assistance should contact:

easton.business09@gmail.com

Please provide the order number, a description of the issue, and relevant photographs when reasonably available.

We may request additional information reasonably necessary to investigate a claim.

For requests outside mandatory legal rights, eligibility for a goodwill refund, replacement, exchange, or other accommodation is determined on a case-by-case basis.

We reserve discretion concerning voluntary accommodations, but such discretion does not limit statutory warranties, chargeback rights, required refunds, or other nonwaivable consumer protections.

Customers should not return products without first contacting customer support for instructions.

Our separate Return and Refund Policy, where published, provides additional information and forms part of these Terms to the extent legally permissible.

8. ORDER CANCELLATIONS

Customers may contact us to request cancellation of an order.

Whether a voluntary cancellation can be accommodated may depend on the order's fulfillment status.

Once an order has entered fulfillment or shipment, voluntary cancellation may not be possible.

However, customers retain cancellation and refund rights provided by applicable law, including those relating to qualifying shipment delays, nondelivery, or other legally recognized circumstances.

If a cancellation is approved, refunds will be processed in accordance with the applicable payment procedures and legal requirements.

9. THIRD-PARTY FULFILLMENT AND SERVICE PROVIDERS

Vora Form may work with independent manufacturers, suppliers, logistics providers, shipping carriers, and technology service providers.

These parties may assist with product sourcing, order processing, shipping, payment processing, and other operational functions.

We are not required to publicly identify every commercial supplier except where specific disclosure is required by law.

However, we remain responsible for meeting our applicable obligations to customers, including obligations concerning product representations, refunds, shipping, and consumer protection.

The use of third-party providers does not automatically release Vora Form from liability for its own legal obligations.

Information shared with service providers is addressed in our Privacy Policy.

10. INTELLECTUAL PROPERTY

The Website and its original content, including original graphics, branding, logos, text, designs, website layouts, and other proprietary materials, may be protected by copyright, trademark, and other intellectual property laws.

Content belonging to Vora Form, Eon Exports LLC, or their respective licensors may not be reproduced, distributed, commercially exploited, or modified without appropriate authorization, except as permitted by applicable law.

Nothing in these Terms transfers ownership of our intellectual property to customers.

Purchasing a product does not grant ownership of our brand identity or website content.

Product photographs and materials belonging to third parties remain the property of their respective rights holders.

All rights not expressly granted are reserved.

11. CUSTOMER COMMUNICATIONS AND FEEDBACK

Customers may contact Vora Form with questions, comments, complaints, and feedback.

By voluntarily submitting feedback to us, you authorize us to review and use that feedback for legitimate internal business purposes, subject to applicable law and our Privacy Policy.

We will not treat the submission of feedback as an automatic transfer of ownership of the customer's intellectual property.

Nothing in these Terms prohibits customers from publishing honest reviews, sharing truthful experiences, submitting lawful complaints, or exercising rights protected under consumer protection laws.

We may address unlawful, fraudulent, threatening, or otherwise legally actionable communications through appropriate lawful measures.

12. THIRD-PARTY LINKS AND SERVICES

The Website may contain links to third-party websites, platforms, or services.

We do not control every third-party website and are not responsible for independent third-party content or practices except to the extent required by law.

Customers who choose to use third-party services should review their applicable terms and privacy policies.

The inclusion of a third-party link does not necessarily constitute an endorsement or guarantee.

13. WEBSITE AVAILABILITY AND MODIFICATIONS

We may update, maintain, suspend, or modify portions of our Website for operational, security, or business reasons.

We do not guarantee that the Website will be uninterrupted, error-free, or available at all times.

We may correct technical errors, improve functionality, or discontinue specific website features.

Changes to the Website will not retroactively eliminate obligations owed in connection with accepted customer orders.

14. WARRANTIES AND PRODUCT RESPONSIBILITY

Product descriptions, express warranties, and legally required consumer protections apply according to their terms and applicable law.

Except as expressly stated or required by law, we do not provide additional warranties concerning uninterrupted website availability or the suitability of every product for every possible purpose.

To the maximum extent permitted by applicable law, any legally disclaimable implied warranties are disclaimed.

This disclaimer does not apply where prohibited by law and does not eliminate express warranties, applicable statutory warranties, rights relating to defective products, or remedies that cannot legally be waived.

Customers should use products according to the instructions, warnings, and intended uses supplied with them.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Eon Exports LLC, operating as Vora Form, will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or Services where such damages may lawfully be excluded.

To the maximum extent permitted by law, our liability for a claim concerning a purchased product will be limited to the amount paid for the product giving rise to that claim.

These limitations do not apply to liability that cannot lawfully be limited, including liability arising from fraud, willful misconduct, or other categories of claims protected by applicable law.

Nothing in these Terms excludes or limits legal remedies for personal injury, defective products, statutory consumer rights, or other matters where such exclusion or limitation is prohibited.

Any limitation will apply only to the extent enforceable under the circumstances and applicable law.

16. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Eon Exports LLC and its authorized representatives against third-party claims, losses, and reasonable expenses directly resulting from your unlawful misuse of the Website, intentional misconduct, or infringement of another person's rights.

This obligation does not apply to claims caused by our own negligence, unlawful conduct, breach of contract, or failure to satisfy legal obligations.

Nothing in this section requires customers to waive nonwaivable consumer rights.

17. FRAUD PREVENTION AND PAYMENT DISPUTES

We reserve the right to investigate suspected fraudulent purchases, unauthorized transactions, or misuse of our Services.

We may request reasonable verification information before processing or fulfilling certain orders.

Customers are encouraged to contact customer support if they experience an order-related problem.

Nothing in these Terms prevents customers from pursuing legitimate payment disputes, chargebacks, complaints, or other remedies available under applicable law or payment network rules.

We reserve the right to respond to payment disputes with accurate transaction records and other relevant evidence.

We may take lawful action against intentionally fraudulent activity.

18. PRIVACY AND PERSONAL INFORMATION

Our collection, use, processing, and disclosure of personal information are described in our Privacy Policy.

Please review:

https://voraform.com/policies/privacy-policy

Our Privacy Policy explains the categories of personal information collected, purposes of processing, disclosures to service providers, and applicable customer privacy rights.

Where our practices change, we will update our disclosures and take any additional actions required by applicable law.

19. GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of the State of Minnesota, United States, without regard to conflict-of-law principles, except to the extent that mandatory laws of another jurisdiction apply.

Customers and Vora Form may first attempt to resolve disputes informally by contacting customer support.

This informal process is voluntary and does not prevent customers from filing lawful complaints or bringing claims when permitted.

Unless applicable law requires otherwise, disputes may be brought before courts having appropriate jurisdiction under applicable law.

Nothing in this section deprives consumers of mandatory venue protections, statutory remedies, or other nonwaivable rights.

These Terms do not create a mandatory arbitration agreement or a class-action waiver.

20. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or severed to the extent permitted by law.

The remaining provisions will continue in effect to the extent they can operate lawfully and consistently with the original purpose of these Terms.

21. NO WAIVER

Our failure to enforce a provision of these Terms on one occasion does not automatically waive our right to enforce that provision on another occasion.

Any waiver must comply with applicable law.

22. ENTIRE AGREEMENT

These Terms, together with applicable order-specific conditions and policies incorporated by reference, constitute the agreement governing use of our Services and purchases made through the Website, subject to applicable law.

If a specific order confirmation or applicable mandatory legal requirement conflicts with these Terms, the controlling order-specific commitment or legal requirement will prevail to the extent necessary.

These Terms do not override representations, warranties, or obligations that cannot lawfully be disclaimed.

23. CHANGES TO TERMS

We reserve the right to revise these Terms to reflect business, operational, technological, or legal developments.

Revised Terms may be published on this page with an updated effective date.

Changes generally apply prospectively and will not retroactively alter previously completed transactions or eliminate existing customer rights without lawful authorization.

Where required by applicable law, we will provide additional notice or obtain consent before material changes take effect.

Continued use of the Website after revised Terms become effective may constitute acceptance to the extent permitted by law.

24. CONTACT INFORMATION

For questions concerning these Terms of Service, purchases, or customer service matters, please contact:

Vora Form

Operated by Eon Exports LLC

Minnesota, United States

Website: https://voraform.com

Customer Support: easton.business09@gmail.com

Business Contact: eon@voraform.com

Effective Date: November 2, 2026

© 2026 Vora Form — Eon Exports LLC. All rights reserved to the extent permitted by law.